GRSA's Success Story

TEKNISA sets bonds of quality in management, products and services that fulfil today's challenges.

Owned by the Compass Group, GRSA is an industry-leading provider of contract foodservice solutions for the general market - corporates, hospitals, airports, remote sites, education, healthcare - for almost 30 years in Brazil by means of its 07 trademarks.

Being our partner since 1994, GRSA was our first client to use the DOS version of TecFood in its restaurant chain. Afterwards, the company  upgraded to the web version which offers advantages such as the possibility of running on a single database as well as the Rich Client feature that provides better system performance.

According to Albino Júnior - IT director for GRSA, with the use of TecFood the company now works as a menu planning head-office. With the integrated database, the company plans its menus in such a way that the term for negotiation with suppliers extends, ensuring the good flow of goods delivery to the company units and reducing stock turnover. 

Also, 100% of the company's cafeterias use the Teknisa sales module that is ''a streamlined, certified and easy-to-use system with touch-screen technology'' - says Albino Junior. The healthcare market is also fully integrated, including diet therapy in which dieticians can use a palmtop device to manage the anamnesis of the patients wherever they are.

TecFood has been also implemented in the other markets covered by GRSA such as Vending Machine (Canteen trademark), infrastructure (ESS trademark) and in 100% of the company's front-office operations.

"TecFood system offers all critical functionalities needed to support a contract foodservice company'' - continues Albino Junior.

And to conclude, he states: ''TecFood has been a success! Presently, we have uniformity in our information, thereby easing staff training and operations. Our company's workflow has become agile and information exchange more reliable, speeding up our processes.''
 

Albino Junior, IT Director.